About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Description

As a Copywriter at Helloconnect, you will join a dynamic team dedicated to creating high-quality, brand-consistent copy that resonates with our global audience. In this role, you will manage the intake and delivery of creative writing assignments from various stakeholders, ensuring that each piece of content reflects our brand's voice and message. With multiple projects running simultaneously, you will need to prioritize your work and deliver compelling copy across diverse media channels, including digital and print. Your contributions will play a crucial role in shaping customer engagement with our brand, directly impacting our market presence and reputation.

Responsibilities and duties

• Write and develop copy for performance-driven marketing initiatives, including paid social media, email campaigns, and various digital assets.

• Collaborate with designers, fellow copywriters, and cross-functional teams to create integrated marketing campaigns that ensure brand consistency and boost consumer engagement.

• Work independently when necessary, managing multiple writing assignments and meeting deadlines while delivering high-quality content that aligns with the brand.

• Develop and maintain a consistent brand voice and tone across all marketing channels, ensuring clarity and impact in both digital and offline media.

• Tailor your copy to fit different platforms, adjusting the messaging to maximize engagement based on the medium.

• Participate in brainstorming sessions and campaign planning, contributing creative ideas and insights that align with brand and marketing objectives.

• Edit and proofread copy to ensure accuracy, clarity, and adherence to brand guidelines.

• Optimize and refine copy based on performance data and feedback to continually improve effectiveness.

Benefits

• Unused leave credits can be converted into money for a maximum of 5 days, provided at the end of the year.

• 13th-month pay calculated proportionally based on the duration of employment.

• Long Service Benefit is granted at a rate of 0.5 times your monthly basic salary per year of service, capped at a maximum of 2 monthly salaries.

• Health Maintenance Organization (HMO) coverage is available for the principal employee from the first day of employment and for one dependent after one year.

• Group Life Insurance is provided.

• Paid time off includes 10 days per year during the first year of employment, and 20 days per year starting from the second year of employment."

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

#HCHosted

Job Types: Full-time, Permanent

Pay: From Php35,000.00 per month

Benefits:

• Company Christmas gift

• Company events

• Life insurance

• Opportunities for promotion

• Promotion to permanent employee

• Work from home

Schedule:

• Evening shift

• Monday to Friday

• Night shift

• Weekends

Supplemental Pay:

• 13th month salary

• Anniversary bonus

• Overtime pay

Work Location: In person