*Start onsite, transition to work from home after Nesting.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Competitive remuneration, great perks, and performance incentives

• Comprehensive medical, insurance, or social security coverage

• World-class workspaces

• Engaging activities and recognition programs

• Strong learning and development plans for your career growth

• Positive culture for you to #BeMore at work

• Easy to locate area with direct access to public transport

• Flexible working arrangements

• Be coached and mentored by experts in your field

• Join a global company, winner of hundreds of industry awards

What is your mission?

• Providing service to our customers on various issues through 3 modes of communication such as emails, phone calls, and live chat.

• Meet customer satisfaction, efficiency metrics, and issue resolution targets, exceed customer expectations, build customer loyalty, and take advantage of sales opportunities when appropriate.

• Propose resolutions and follow up with customers on time and offer recommendations to prevent similar issues raised by the customers from repeating by providing feedback to clients.

• Provide feedback through various platforms for respective teams (Marketing, Product, QC, etc.) to improve the customer experience.

Who are we looking for?

• College level.

• With at least 6 months of BPO experience.

• Must have voice and non-voice experience.

• Strong verbal and written English communication skills.

• Positive, self-motivated and energetic.

• Amenable to work in rotating shifts (morning, mid, & night shifts).

• Can work in Ortigas Center, Pasig City.

How to Apply?

Source of Application: Job Boards - Indeed

Online

Send us your application through Indeed and begin your #BeMore journey virtually Mon-Fri, 9am-5pm via https://bit.ly/TDCXManilaVirtualRecruitment. Declare Indeed as the source of your application during your interview.

Job Type: Fixed term

Pay: Php24,000.00 - Php26,000.00 per month

Benefits:

• Health insurance

• Life insurance

• Opportunities for promotion

• Paid training

• Promotion to permanent employee

Schedule:

• Rotational shift

Supplemental Pay:

• Bonus pay

• Performance bonus

Work Location: In person