Key Responsibilities

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware including cctvs

• Handle business-critical IT tasks and system improvements

• Enable faster and smarter business processes and employee productivity

• Research and evaluate emerging technologies, hardware, and software

• Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace

• Install, configure, and support workstation software, hardware, printers, and phones

• Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy

• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly

• Implement applications and software upgrades and troubleshoot any performance issues

Key Requirements

• Bachelor’s degree in IT or a related field.

• Minimum of two (2) years of experience in a relevant role.

• Proficient in analyzing information, problem-solving, data review, and organization with clear communication skills (verbal and written).

• Ability to comprehend a high-level vision, strategize, and translate it into practical platform configurations.

• Capable of working well under pressure and fostering excellent working relationships with colleagues.

For confidential discussion, kindly email Jerald at jerald@thepositivelinks.com