This is a remote position.

Schedule: Thursday to Monday, 9:00 AM - 5:00 PM EST

Are you a creative powerhouse with a passion for visual storytelling, social media strategy, and customer engagement? Our client is seeking a talented Graphic Designer to play a crucial role in shaping our brand identity and supporting aspiring professional engineers on their licensing journey.

Key Responsibilities

Your role will be divided into three main areas:

1. Visual Design (30%)

• Create compelling visuals for digital platforms, including website elements, social media posts, promotional materials, and branding assets.

• Develop layouts, illustrations, and graphics that align with our brand identity using tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).

• Ensure all designs are visually appealing, on-brand, and optimized for various media formats.
  
  

2. Social Media Planning (30%)

• Collaborate with the owner to strategize and schedule social media posts for the upcoming week.

• Repurpose course content into visually engaging graphics for platforms such as Instagram, Facebook, LinkedIn, and Twitter.

• Monitor social media performance metrics and adjust strategies to enhance engagement.
  
  

3. Customer Service (40%)

• Respond promptly and professionally to customer inquiries via email or text.

• Provide guidance on navigating our online courses and memberships.

• Assist users with troubleshooting issues related to their accounts or course access.
  
  

Requirements Skills & Qualifications

• Proven experience in graphic design with a strong portfolio showcasing creativity across digital platforms.

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and familiarity with Canva or similar tools.

• Some experience in social media planning and strategy is a plus.

• Strong communication skills for effective customer service interactions.

• Ability to multitask across design projects, social media planning, and customer support while meeting deadlines.
  
  

Preferred Qualifications

• Knowledge of WordPress or other CMS platforms is a plus.

• Understanding of basic HTML/CSS is advantageous but not required.
  
  

Independent Contractor Perks

• HMO Coverage for eligible locations

• Permanent work from home

• Immediate hiring

• Steady freelance job