Audit with Care: Ensure Compliance, Elevate Home Support Standards

Providing more than just assistance, Home Instead East Cheshire transforms home care into a tailored experience. They specialize in ensuring elderly individuals thrive in familiar surroundings, delivering expert-led services in companionship, personal care, and specialist support. With a commitment to quality and compliance, they lead the way in redefining home care—offering stability, compassion, and career growth opportunities.

Job Description

As a Care Compliance Auditor , you will ensure adherence to Franchise Standards and CQC regulations by identifying non-compliant activities, documents, or record-keeping. You will promptly report compliance gaps to management and oversee action plans to resolve issues, ensuring high-quality care services meet industry standards and regulatory requirements.

Job Overview

Employment type: Full-time

Shift: Mid Shift (Monday - Friday, 1:00 PM - 10:00 PM), Weekends Off

Work setup: Onsite – Makati City

Exciting Perks Await!

• Day 1 HMO coverage with free dependent

• Competitive Salary Package

• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)

• Mid shift schedule

• Fixed weekends off

• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar )

• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!

• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)

• Unlimited opportunities for employee referral incentives across the organization

• Standard government and Emapta benefits

• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)

• Fun engagement activities for employees

• Mentorship and exposure to global leaders and teams

• Career growth opportunities

• Diverse and supportive work environment

The Qualifications We Seek

• 3-5 years of experience in care auditing , compliance , quality assurance , or a similar role, preferably in the health or social care sector .

• Strong knowledge of care regulations, compliance standards, and medication guidelines (training provided).

• Proficiency in care management systems (People Planner training provided) and IT tools, including Microsoft Office and virtual communication platforms.

• Excellent attention to detail, accuracy, and written English for documentation and reporting.

• Strong organizational, prioritization, and multitasking skills, with the ability to work under pressure while maintaining compliance.

• Effective communicator with strong interpersonal skills and the ability to build rapport quickly.

• Resilient, analytical, and able to work independently while meeting deadlines.

Your Daily Tasks

• Identify non-compliant activities, documents, or record-keeping practices.

• Review daily notes and flag issues requiring Field Care Supervisors' (FCS) attention.

• Identify and address missed tasks to maintain care standards.

• Check medication e-MARs for compliance.

• Review and update care plans to reflect current needs.

• Oversee training and staff matching for new care professionals.

• Conduct daily scheduling reconciliations and alert the Operations Manager/Accounts of concerns.

• Assess CQC inspection readiness monthly, focusing on indexed documents.

• Conduct rolling compliance audits based on Franchise Standards.

• Report weekly to Field Care Supervisors, who escalate issues to management.

Welcome to Emapta Philippines!

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024 , Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra !