SM Supermalls

Business Process Management Analyst (Process Excellence)

Business Process Management Analyst (Process Excellence)

Pasay, National Capital Region, Philippines

Pasay, National Capital Region, Philippines

Fulltime

Fulltime

Remote

Remote

The Business Process Management Analyst will primarily act as a liaison to bridge the gap between business and technology. The Business Process Management Officer may conduct business process review and recommend process improvements, and/or implement technological solutions such as workflows, tools, and applications. For the latter, he or she will act as the business analyst, project manager, and quality assurance and may act as a scrum master should agile scrum be used as the software development methodology.


Responsibilities:

• Gather and document critical business processes

• Analyze and identify process areas that can be improved, standardized, and/or streamlined

•Translate processes into business requirements in the form of flow charts, user interface, and functional specifications

• Coordinate with IT Department for the development of business requirements into application systems

• Conduct functional testing on developed applications


Requirements:

• At least 3 years of experience as a Business Process Analyst

• Proven analytical and problem-solving skills

• Excellent listener and communicator

• Excellent organizational and time management skills

• Willing to work in Pasay City

Application Form