The Business Process Analyst will primarily act as a liaison to bridge the gap between business and technology. The Business Process Analyst may conduct a business process review and recommend process improvements, and/or implement technological solutions such as workflows, tools, and applications. For the latter, he or she will act as the business analyst, project manager, and quality assurance and may act as a scrum master should agile scrum be used as the software development methodology.

KEY DUTIES AND RESPONSIBILITIES

• Gather and document critical business processes

• Analyze and identify process areas that can be improved, standardized, and/or streamlined

• Translate processes into business requirements in the form of flow charts, user interface, and functional specifications

• Coordinate with IT Department for the development of business requirements into application systems

• Conduct functional testing on developed applications

EXPERIENCE REQUIREMENT

• At least 3 years of business process analyst experience

• Proven background in creating user stories, process mapping and digitalization

• Develop automation

• Proven analytical and problem-solving skills

• Excellent listener and communicator

• Excellent organizational and time management skills

WORK LOCATION

• Candidates should be willing to be assigned in Head Office - Pasay City.