Account Manager / Senior Account Manager

You are the backbone for accounts, ensuring everything stays on track, deadlines are met, and clients are satisfied. Your expertise, experience, and problem-solving skills keep us moving forward, no matter the challenge. You’re both strategic and hands-on, balancing stakeholder relationships and team leadership with ease while upholding our values of doing better, doing things differently, with empathy.

Key Responsibilities

Client Servicing

• Serve as the primary contact for client accounts, offering day-to-day counsel and managing issues with composure.

• Oversee projects, work plans, and event logistics, ensuring deliverables align with the agreed scope and timelines.

• Provide input into team roles, optimise resources, and maintain accountability for meeting client expectations.

Public Relations Expertise

• Craft communications and integrated media strategies with clear deliverables and deadlines.

• Develop messaging documents, pitch for media opportunities, support media training and spokesperson briefings.

• Analyse media coverage and provide actionable insights.

Business Development

• Support new business by identifying opportunities within existing accounts and new prospects.

Media and Influencer Relations

• Maintain a deep understanding of local and Southeast Asian media landscapes.

• Build and leverage relationships with key media and influencers relevant to clients.

Requirements

• Experience : 4–6 years in communications, including agency-side roles.

• Connections : Strong relationships with media, influencers, and stakeholders.

• Skills : Exceptional interpersonal, presentation, and analytical skills.

• Attributes : Entrepreneurial mindset, empathetic team player, and resilience under pressure.

• Qualifications : Bachelor’s degree in a related field.

• Leadership : Proven ability to coach and manage a team.